Adding or Editing an IP Restriction  

What is the IP Restrictions feature?

Use the IP Restrictions feature to grant offsite Meevo access to your users and employees, and determine their security (level of access) when logging in offsite.

Note: For IP Restrictions to work, your business location must have a static IP address.  

How does the IP Restrictions feature work?

  1. The first step is to add your business's static IP address and any other IP addresses that will be "whitelisted." "Whitelisted" means that any Meevo user can log in if they are connecting from one of the IP addresses that were added to the "whitelist" Location IP list. When logged in, users will have their usual security role; that is, the same security role that they have when they are on-premises.
  2. Users will not be able to log into Meevo from an IP address that is not whitelisted, unless you grant access to those users. To grant them access, map Internal Security Roles to Offsite Security Roles. You are essentially deciding "users who normally have this security role when in my business will now have this Offsite Security Role if they are logging in from an IP address not defined in the Location IP List."
  3. Lastly, you can add users to the User Override list, which grants those users access to Meevo from anywhere, with their usual internal security role, regardless of the IP address they are logging in from.

To add an IP Restriction

IP Restrictions are not enabled until you add (whitelist) at least one IP address, as described in the steps below. When an IP address is added to the list, you've restricted access to Meevo from all IP addresses that are not in that list.

From Central Office, you can configure IP Restrictions for all locations, or just for Central Office. If you are in Central Office and want to configure IP Restrictions for an individual location, you should create the IP restriction from within the location. Search for and select the location, and the proceed with the steps below. 

 

  1. To get here, type iprestrict into the Convobar, or go to Meevo > Business Settings > IP Restrictions. 
  2. On the Main tab, select Edit.
  3. Display Name: Enter a name that will make this item easy to identify in lists or menus in Meevo.
  1. Business Static IP: Here, you create a list of all "whitelisted" IPs. "Whitelisted" means that any Meevo user can log in if they are connecting from an IP address that appears in this list. When logged in, users will have the same security role that they have when they are on-premises.
  2. Your Business Static IP must be entered first to allow users access to Meevo when they are within your business. Once you've added your Business Static IP, you can add additional static IP addresses that you want to whitelist. Select Show IP to populate the field with the address from which you are currently accessing Meevo.
  3. Select Add Business IP to add that IP to the list. You can repeat these steps to add as many IPs as desired.

  1. In the Offsite Security Access section, define the level of access for users logging into Meevo from non-whitelisted IPs. This option means "users who normally have this Security Role when onsite (Internal) will have this Security Role (Offsite) if they are logging in from an IP address not defined in the Location IP List."
  2. Internal Security Role: This is the usual role that a user is granted when logging into Meevo from a whitelisted IP (that is, the role that appears in an employee profile's Security tab).
  3. Offsite Security Role: This defines the level of access a user will have if logging into Meevo from an IP address that does not appear in the list.
  4. Select Add Offsite Security Role Access.
  5. User Override (Same External Rights as Internal): Users that are added here will be granted their usual security role if accessing Meevo from an IP that does not appear in the list.

To edit an IP restriction

Edits to IP Restrictions take place immediately, so be aware of this if adding or editing existing lists. 

  1. Type iprestrict into the Convobar, or go to Meevo > Business Settings > IP Restrictions.
  2. On the Main tab, select Edit.
  3. Make your changes and select Save when finished.