Setting Up Split/Merge Rules

What is a split/merge rule?

A split/merge rule defines which services you allow to be divided (split) or combined (merged). The rules allow a client to split or merge any service that is sold as a part of a package. For example, you may want to allow a client to split a 60-minute massage into two 30-minute massages.

How do I configure merge rules?

When you add a split rule to a service, the rule also works in reverse as a merge rule. Using the example above, two 30-minute massages could be redeemed (combined) for a 60-minute massage. Note that all services and quantities you add to the Split/Merge tab are grouped, so you essentially have one split/merge rule per service. In the example below, splitting the service will result in 2 ARDTX and 2 ARNVG services, not one or the other. The same rules apply in reverse when merging.

To create a split/merge rule

1. Locate the service and select the Split/Merge tab, and then select Edit.
2. Select a service from Split Services and select Add to add the service to the list.
3. Change the Quantity, if necessary.
4. Repeat step 2 and step 3 as many times as desired.
5. When finished, select Save.