Step 4: Monitor Listing Statuses
The final step is to monitor the listing status for publishers in Online Listing Management over the next 1 to 2 weeks. During this time, the site Status for most publishers should go Live. Note that the actual time it takes for each publisher to go Live will vary.
To get to this screen, go to Marketing > Online Listings Management or type onlinelistingsmanagement into the Convobar.
What do the listing statuses mean?
Publishers can be divided into two groups: Submission Publishers and Dual Sync Publishers. This is important, as the statuses that can appear for a publisher depend on that publisher type.
Most publishers are Dual Sync Publishers, meaning they accept data from Meevo and they provide Meevo with analytical data, that is presented through Online Presence Management.
On the other hand, Submission Publishers only accept data from Meevo; they do not send any analytics back. Some examples of Submission Publishers are Amazon Alexa, Apple, Snapchat, and Uber. You can consider syncs with these publishers to be "one-way syncs."
The publisher listing statuses are:
- Processing: Meevo is in the process of syncing your data to the publisher, usually as a result of a sync. This is a temporary state and the length of time a listing stays in the Processing state depends on how often the publisher ingests data. From this status, the next state can either be Live or Unavailable.
- Live: Meevo has connected to the listing and is successfully syncing all or most of your data. We have also received a successful response from the publisher indicating that data is being ingested and published. This status only applies to publishers with Dual Sync integrations.
- Unavailable: Meevo is unable to sync or submit information to the publisher. This status is usually accompanied by an action item, as shown below with Yelp. Occasionally, a publisher may require action from you before the data can be successfully synced. For details on resolving Unavailable publisher statuses, see Resolving Unavailable Publishers.
- Opted Out: There is currently no connection between Meevo and the publisher, as syncing with this publisher is turned off. You have the option to Opt In and restore the connection at any time, as explained in Managing Online Listings.
- Submitted: Meevo has submitted your information to the publisher. This status only applies to publishers with Submission integrations, and is the equivalent of a "Live" status for Dual Sync Publishers.