Selecting Service Notification Template Overrides
What is a service notification template override?
A service notification template override is a custom message that gets sent out for that service only, allowing you to customize the content of the notification based on the service. To be selectable, a service notification custom templates must have Client selected as the User Type and its Business Type must be All Business Types.
To select a service notification template override
Note: A service notification template can be selected as a override as long as it is not currently the default selection for a notification type.
- Ensure that Allow service notification template overrides is enabled in Business Settings > Notification Settings > Main.
- Create your notification templates.
- Type service into the Convobar, or go to Meevo > Data > Services.
- Locate and select the service.
- Select the Notifications tab and select Edit.
- Select a template for each desired notification type.
- Select BCC email to send blind-copy emails to the BCC email address configured in Business Settings > Notification Settings.
- When finished, select Save.