Swap, Split, and Merge Examples

These are examples of the various ways split, merge, and swap rules can be used. When services are added to the Smart Receipt, the system recognizes if any of the contents of a pre-paid package can be split, merged, or swapped (or any combination of these three), and offers one-click redemption.

Related Topics

  1. Package Swap Groups
  2. Splitting, Merging, or Swapping Services

Data Setup

Here is the example data we put in place prior to executing redemptions at the register.

Split/merge rules

  • A 60 Minute Massage can be split into two 30 Minute Massages, OR two 30 Minute Massages can be merged into one 60 Minute Massage.

  • A 90 Minute Massage can be split into a 60 Minute Massage and a 30 Minute Massage, OR the two shorter massages can be merged into a 90 Minute Massage.

Package Swap Groups

#1

#2

Redemption Scenarios

One-to-one Redemption (Exact Match)One-to-one Redemption (Exact Match)

A one-to-one redemption (Exact Match) means that the client owns the service being redeemed at the register.

Direct Swap RedemptionDirect Swap Redemption

A direct swap means that the client owns at least one service in the Swap Group, and the service being rung up is part of the Swap Group as well. For example, Service X is redeemed for Service Y.

Split → One-to-one Redemption (Exact Match)Split → One-to-one Redemption (Exact Match)

  1. As a result of package purchases, the client owns a 60 Minute Massage.
  2. We added the 30 Minute Massage to the Smart Receipt.
  3. Executing a split/swap/merge results in the 60 Minute Massage being split into two 30 Minute Massages, with one of those being redeemed.

 

Split → Direct Swap RedemptionSplit → Direct Swap Redemption

  1. As a result of package purchases, the client owns a 60 Minute Massage.
  2. We added a 30 Min Stretch Session to the Smart Receipt.
  3. Executing a split/swap/merge results in the 60 Minute Massage being split into two 30 Minute Massages. One of those massages gets swapped with the 30 Min Stretch Session (the service being redeemed), while the other massage remains in the client's package.

 

Merge → One-to-one Redemption (Exact Match)Merge → One-to-one Redemption (Exact Match)

  1. As a result of package purchases, the client owns two 30 Minute Massages.
  2. We added a 60 Minute Massage to the Smart Receipt.
  3. Executing a split/swap/merge results in a merge of the two client-owned 30 Minute Massages and redemption of the resulting 60 Minute Massage.

Merge → Direct Swap RedemptionMerge → Direct Swap Redemption

  1. As a result of package purchases, the client owns a 60 Minute Massage and a 30 Minute Massage.
  2. We added the 90 Min Hot Stone Session to the Smart Receipt.
  3. Executing a split/swap/merge results in the 60 Minute Massage and the 30 Minute Massage being merged into a 90 Minute Massage, which then gets swapped for the 90 Min Hot Stone Session (the service being redeemed).

 

Split → Merge → One-to one Redemption (Exact Match)Split → Merge → One-to one Redemption (Exact Match)

  1. As a result of package purchases, the client owns two 60 Minute Massages.
  2. We added the 90 Minute Massage to the Smart Receipt.
  3. Executing a split/swap/merge results in one 60 Minute Massage being split into two 30 Minute Massages. One 30 Minute Massage gets merged with the remaining 60 Minute Massage to create a 90 Minute Massage, which is the service being redeemed. The other 30 Minute Massage remains in the client's package.

 

 

Direct Swap → Merge → One-to-one Redemption (Exact Match)Direct Swap → Merge → One-to-one Redemption (Exact Match)

  1. As a result of package purchases, the client owns a 30 Min Stretch Session and a 60 Minute Massage.
  2. We added a 90 Minute Massage to the Smart Receipt.
  3. Executing a split/swap/merge results in the 30 Min Stretch Session being swapped with the 30 Minute Massage. This merge is implied and is not explicitly stated in the details screen. Then, the 60 Minute Massage and 30 Minute Massage are merged to create a 90 Minute Massage, which is the service being redeemed.

 

Direct Swap → Merge → Direct SwapDirect Swap → Merge → Direct Swap

  1. As a result of package purchases, the client owns a 30 Min Stretch Session and a 60 Minute Massage.
  2. We added a 90 Min Hot Stone Session to the Smart Receipt.
  3. Executing a split/swap/merge results in the 30 Min Stretch Session being swapped with the 30 Minute Massage. This merge is implied and is not explicitly stated in the details screen. Then, the 60 Minute Massage and 30 Minute Massage are merged to create a 90 Minute Massage, which is then swapped for a 90 Min Hot Stone Session, which is the service being redeemed.

 

Split → Merge → Direct SwapSplit → Merge → Direct Swap

  1. As a result of package purchases, the client owns two 60 Minute Massages.
  2. We added a 90 Min Hot Stone Session to the Smart Receipt.
  3. Executing a split/swap/merge results in one 60 Minute Massage being split into two 30 Minute Massages. One 30 Minute Massage gets merged with the remaining 60 Minute Massage to create a 90 Minute Massage, which then gets swapped for the 90 Min Hot Stone Session, which is the service being redeemed. The other 30 Minute Massage remains in the client's package.