About Packages

What is a package?

A package is a pre-paid liability that is comprised of services and products. Packages encourage clients to come in for certain services, increase FOV and retention, and allow your business to receive money today for services or products redeemed in the future. Packages are traditionally sold at a discounted rate, as clients are paying for the package in advance of receiving the services or products.

Aside from selling packages at the register, what else can I do with packages?

If the package only contains services, you can add a package to a membership's enrollment, which is a one-time accrual, and add a package to a membership's recurring fee, which applies the package to the client's account with each recurring payment. If you want your clients to accrue packages as part of a membership, you will need to associate at least one package with the membership, and it cannot contain a product.

How do I sell packages?

Created and custom packages can be sold at the register. The exception is packages marked Membership Use Only, which are only available through membership accruals. If no packages are pre-configured, you can create a custom package at the register during the time of sale.

How do I redeem an item from a client's package?

See Redeeming Items from a Package for details.

Can a client redeem expired packages?

Yes, an expired, non-unlimited package with unredeemed services or products can be used (redeemed) by a client in either of the following conditions.

  • If Allow expired packages to be redeemed at any location is enabled in Business Information, global packages can be redeemed at any location, provided the Meevo 2 user has Grant permission to the Redeem Expired Package key.
  • In Clients > History > Package History, an expired, non-unlimited package that has at least one service or product remaining on it will appear with a Available for use checkbox. This checkbox is editable to the location who owns the package. When the checkbox is enabled, the package is no longer considered expired and it can be redeemed normally in Meevo 2.

Prerequisites to creating this item:

To create this data item, the following item(s) must already be created in Meevo: