Activating an Encrypted Credit Card Device

After setting up a Merchant Account and hooking up a credit card device, activate the device by following the instructions below.

To activate a credit card device

  1. First, ensure you've selected Enable credit card processing in the Register section of Business Preferences.

  2. In Meevo, go to Meevo > Register > Merchant Accounts, or type merchacct into the Convobar.
  3. Select the Devices tab.
  4. Select Add New. The Activate new device window appears.
  5. Follow the instructions according to your provider:

Worldpay:

  1. In Enter an activation code..., enter the activation code that appears on the device display.
  2. Enter a Terminal Name, which is how you will identify the device in Meevo. Give the terminal a name that will make it easy to identify in a menu or list.
  3. Is Shared: This enables multiple merchant account support for this device. The device becomes "shared" across all Worldpay Merchant Accounts, meaning that it will appear in the Devices tab of all Worldpay Merchant Accounts with (Shared) beside the Terminal Name. In this way, you can use one device for several Merchant Accounts.

CardConnect:

  1. Enter a Terminal Name of your choice and select the Hardware Serial Number that is on the device display from the drop-down.
  2. Is Shared: This enables multiple merchant account support for this device. The device becomes "shared" across all CardConnect Merchant Accounts, meaning that it will appear in the Devices tab of all CardConnect Merchant Accounts with (Shared) beside the Terminal Name. In this way, you can use one device for several Merchant Accounts.

PaymentSense:

Note: All three of these fields are required to successfully set up a PaymentSense device.

  1. Enter a Terminal Name that makes this device easy to identify in a list or menu.
  2. Select the Terminal Public Identifier, or TID, from the drop-down. The TID can be obtained by performing a test on your credit card device:

Select Menu twice.

Select F3 Supervisor.

Enter the password: 123456

Select F4 Logon.

Select F1 All.

The TID will display on the device.

  1. Enter the Hardware Serial Number, which is usually located on the barcode on the back of the device.

  2. When finished, select Save to activate the device. Meevo will display Activating Device.
  • The CardConnect and PaymentSense devices do not display an obvious indicator that activation is complete. When the device information appears in Meevo (in the Devices tab of Merchant Accounts), activation is complete.
  • The Worldpay device indicates that the activation is in process. When activation completes, the device screen changes to the default triPOS home screen and the device information appears in Meevo (in the Devices tab of Merchant Accounts).

Note: After you activate/pair the device with your Merchant Account in Meevo, most devices will reboot twice. Be patient and do not navigate away from the "Activating Device" screen in Meevo during these reboots. Once the device's serial number appears in Meevo, activation is complete.

  1. Now that you've paired your device with the Merchant Account in Meevo, the final step is to assign a default Merchant Account and credit card terminal to a drawer in Meevo.