Resource Categories 

To get to Resource Categories, type resourcecat into the Convobar, or go to Meevo > Data > Resource Categories.

What is the difference between a Resource Category and a Resource?

  • Resource Category: Resource Categories help with maintaining and organizing resources. A Resource Category is a required field when creating a Resource. From a Resource Category's form, you'll define which services apply to this category and choose a color scheme for a Resource's column header in the Appointment Book's Resource View. Resource Categories can be created in Central Office or at a location.  

Note: To create a Resource Category, Services and Service Categories must already be created in Meevo.

  • Resource: A Resource is a particular room or area within the business that is required to provide a service, such as a massage room. Assigning a resource to a service makes the service bookable in a resource, and prevents clients or employees from booking appointments at times when a service's resource is not available. Resources are created and assigned at locations only.

Note: To create a Resource, Resource Categories, Services, and Service Categories must already be created in Meevo.

How do I associate a Resource with a Service?

Resources can be assigned to Services through the Resources or Resource Categories maintenance forms, or from the Services > Resources form. When a service is associated with a Resource or Resource Category, a resource must be selected to book that service.

How does the color scheme affect the Appointment Book?

The Resource or Resource Category's color scheme controls the color of the client capacity column headers in the Appointment Book's Resource View. In the example below, Room 3's styles are set to black text with green background. There are 3 numbered columns because Room 3 has a maximum client capacity of 3.

What happens if I configure a color scheme for both a Resource Category and a Resource?

Changing a Resource's color scheme from its default (white/black) overrides the color scheme set in the Resource Category and makes the Resource's color scheme the primary one. 

Adding a Resource Category

Resource Categories can be created in Central Office or at a location.

Tip: If creating several records that have similar details, select Copy to create a new record with fields identical to the one you just copied. This can save you a lot of time when creating data in Meevo. Note Central Office cannot copy items that are owned by a location.

  1. From the Resource Category search form, select Add New.
  2. Enter a Display Name and an optional Description.
  3. Services: Select one or more services to associate with this resource. If any of the services listed here are being booked in the Appointment Editor, Meevo will also attempt to book the associated resource. If the associated resource is not available, the user can select any other available resource, but a resource must be selected to book that service. Resources that belong to this category will inherit these services, but the services can be refined at the resource level as needed.
  4. Configure the Appointment Book Style. The Appointment Book Style color scheme controls color of the client capacity column headers when you are viewing the Appointment Book in Resource View. In the example below, Room 3's Appointment Book Styles are set to black text and green background. There are 3 numbered columns because Room 3 has a maximum client capacity of 3.

Note: Newly created resources that are assigned to this Resource Category will inherit this category's Appointment Book Style. If this style is changed in the resource definition, then that resource definition determines how it will appear in the Appointment Book.

  1. When finished, select Save.

Business Types and data in Central Office

If you configured Business Types, select one from the Business Types drop-down. Only locations of the same Business Type will have access to this item once it is made available.

Reminder: Business Types are a way to categorize locations that offer vastly different services. For example, a Med Spa location would be set to a different Business Type than, say, a hair salon. In this way, Business Types ensure that unrelated data does not appear at a location (such as a Men's Haircut service appearing in a MedSpa's services list). For the vast majority of businesses, Business Types are not necessary.

Select Make available to locations to make this item immediately available to locations. In Location Options, you can exclude locations and manage how Meevo handles local overrides.

Note: If you select a Business Type and make an item available to locations, then after saving, you cannot change from one Business Type to another. However, you can at any time change from a single Business Type to All Business Types (as long as All Business Types is an available option for this item).

Note: For a Resource to be available in a Service definition, its Resource Category Business Type must match the Business Type of the service’s Service Category.

Editing a Resource Category

Note: Some fields on the form may not be editable if the current location is not the item's Home Location. 

Note: Once an item is saved with a Business Type selected and the item is made available to locations, then the Business type cannot be changed to anything other than All Business Types.

  1. Locate the Resource Category and select it.  
  2. Select Edit, and make your changes.
  3. When finished, select Save.

Inactivating or reactivating a Resource Category

Mark an item "inactive" if you are setting up data and want to restrict its use until the item is completely set up or ready, or if you no longer require the item in any capacity but may want to reactivate it in the future.

When you inactivate a Resource Category:

  • If the Resource Category you are inactivating is currently associated with a Resource, that association remains unchanged.
  • It is no longer selectable from any forms or menus in Meevo.
  • It can still appear in Meevo reports.
  • It does not appear in Meevo search results unless Inactive is selected from the Advanced menu.
  • If you inactivated the item in Central Office, the item becomes inactive in associated locations as well.
  • Remember that only the owner (as determined by the Owned By field) of the item can inactivate or reactivate it.

To inactivate or reactivate a Resource Category:

  1. Locate the Resource Category and select it.  
  2. Select Edit.
  3. Select the switch to toggle it to Active or Inactive.
      
  4. Select Save.

Deleting or undeleting a Resource Category

Delete an item if it is no longer needed in any capacity, and you don't anticipate needing it in the future. Most deleted items can be undeleted, and the ones that can't display a warning before Meevo lets you fully delete.

When you delete a Resource Category:

  • If the Resource Category you are inactivating is currently associated with a Resource, that association remains unchanged.
  • It is no longer selectable from any Meevo forms or menus.
  • It does not appear in Meevo search results unless Deleted is selected from the Advanced menu.
  • It may still appear in Meevo reports depending on the report setup criteria.
  • If you deleted the item in Central Office, the item becomes deleted in associated locations as well.
  • Remember that only the owner (as determined by the Owned By field) of the item can delete or undelete it.

Note:To delete or undelete this item, the current location must be its Home Location.

To delete or undelete a Resource Category:

  1. Locate the Resource Category and select it.  
  2. Select Delete or Undelete.
    1. If deleting, a confirmation message appears. Select Yes to complete the deletion.
    2. If undeleting, the form becomes active after you select Undelete. Select Save to finish undeleting.